“Make it about the people, and not the product”.
Any remarkable property management business, in any area of the country, who stands out, is one that consistently finds new ways to improve relationships with their clients. It is rarely about the property you manage, sell or product or service itself.
It is almost always about how to make your customers so incredibly happy, they couldn’t imagine working with anyone else. When a customer is that happy, they will tell a few they know about you and your service and when they are not they tell everyone, each of those few happy customers create a sustainable business.
The lowest cost acquisition of new clients is referrals from existing ones. Blow your clients away, and they become the best and lowest cost sales force you could ever hope to hire.
Keeping communications open and everyone in the loop is at the heart of everything Tenancy Stream is designed to do, by doing everything in your power to stay connected during this time you will keep your managing agency top of mind for any existing clients and those that may be new..